Virtual Administration & Online Business Management
Theresa Pendergast — Melbourne‑based Virtual Assistant delivers flexible, reliable support to help you clear your admin overload, keep your business running smoothly and reduce stress related to admin.
Overview of Virtual Admin Services I Provide
Virtually Everything Admin’s services are not limited to those listed below.
If you need help with something else, just ask me! If I can’t personally assist you, chances are I know someone who can.
DO NOT DELETE
Administration
Comprehensive administrative support including document preparation, data entry, formatting, and managing day‑to‑day operational tasks across Microsoft Office applications.
Executive Assistance
High‑level support including preparing confidential reports, managing sensitive correspondence and assisting with executive‑level organisational tasks.
Communications
Professional written and verbal communication: drafting correspondence, managing customer interactions, coordinating video calls and producing communication materials.
Conference Coordination
End‑to‑end support for conferences and workshops: venue research, cost negotiation, scheduling, logistics planning and project management throughout the event lifecycle.
Event Management
Planning and coordinating corporate or personal events, including venue booking, supplier coordination, materials preparation, catering oversight and travel arrangements.
Email Management
Inbox organisation, triaging and actioning emails, drafting responses, maintaining filing systems and ensuring communication flows efficiently.
Lifestyle Management
Personal assistance including gift sourcing, reservations, event organisation and managing household utilities, phone and internet services.
DO NOT DELETE
Meeting Support
Preparing agendas, attending meetings, taking accurate minutes and distributing finalised documentation to stakeholders.
Office Management
Supporting office operations such as relocations, sourcing and implementing software solutions, and training staff in new systems and processes.
Call Screening
Handling incoming calls, taking detailed messages, scheduling appointments and coordinating travel or follow‑up actions.
Social Media Support
Managing social media presence through content creation, scheduling, monitoring engagement and maintaining brand consistency across platforms.
Desktop Publishing
Designing and producing professional materials such as newsletters, menus, flyers, brochures, invitations, banners and certificates.
Travel Coordination
Researching and booking business or personal travel, including flights, transfers, accommodation and itinerary planning.
Typing and transcription
Fast and accurate typing (75+ wpm) for correspondence, reports, corporate documents
WordPress Website Support
Updating website content, uploading blog posts and maintaining pages to ensure information is current and well‑presented.
Let’s get to know each other
A Discovery Call is the first step in understanding your business and the support you need. It’s a relaxed conversation designed to give you clarity and confidence moving forward.
If you’re in Melbourne, we can meet face‑to‑face to explore your needs further.