Virtually Everything Admin

A Virtual Assistant (VA) is a highly skilled remote support professional who helps you manage and grow your business —without the cost, complexity, or long‑term commitment of hiring staff.

A VA operates much like an in‑house team member, but works remotely from a dedicated, well‑equipped home office. There’s no recruitment process, no training period, and no office setup required. You simply gain immediate access to capable, reliable support.

Because VAs work across global time zones, your business can keep moving even when you’re offline. If you’re based in Europe or the Americas, your Australian VA may be quietly completing tasks overnight, giving you a smoother, more productive start to your day.

An OBM looks after big picture projects, teams, operations and logistics, setting up and managing workflows and processes and help ensure tasks are completed in time. They enable a business owner to focus on other areas of their business, knowing that their OBM is managing the team, the timelines and able to use their initiative and experience, as required.

A sign that you need extra admin assistance could be:

• You’re spending too much time on admin instead of growth
• You’re feeling overwhelmed, behind schedule, stress and burnout
• Not getting to the important tasks or following up with clients on time
• You lack consistency, structure, and reliable support
• You’re ready to delegate and streamline your operations, but don’t know how to do this easily.

An obligation free chat with VEA, will help with any indecision you may have around the type of work to outsource and the financial investment needed, so you can make an informed decision on what would suit your business . By discussing the tasks you are being caught up in,  versus what work you would rather be spending your valuable time doing, we can help you decipher what should be outsourced, and what investment it brings. 

Onboarding with VE Admin is simple and structured. We are aware finding the time to go through the processes holding you back, is difficult, so we have simplified the process:

• We start with a discovery call to understand your business, how you operate and current systems used. 
• We email you a form, that will capture all the information you have and assist us in onboarding you easily
• We review your systems, identify gaps and suggest processes to help it run smoother
• We can take over tasks, suggest useful tools and set up workflows, and free up the bottle neck in your business
• You get ongoing support, clear communications, regular check‑ins and experienced admin assistance
• We free you up to grow your business, engage with your clients and build your brand.

We tailor communication around your preferences — whether that’s through emails, WhatsApp or regular meetings. Tasks can be sent and tracked through apps like Asana, Monday or any existing platforms. Document handling  can be  managed through your preferred document management system, or we can set one up for you.

We are based in Melbourne, Australia, but have supported businesses locally, nationally and internationally. You are always in direct contact with us and your tasks are handled by the same person, and not part of a large organisation. 

 Every customer has different requirement, around tasks, projects or events, below are some sample tasks:

• Inbox and calendar management
• Client onboarding and coordination
• Document creation and formatting
• CRM updates and workflow automation
• Social media scheduling
• Research, reporting, and admin support
• WordPress web updates, blog posts creation, and more
• Newsletters, creating content and distribution 
• Setting up Standard Operating Procedures (SOP) if not set up already. We will include current processes already set up and any we implement for you.

VE Admin follows strict confidentiality practices, secure password management, and controlled access protocols. Sensitive information is handled with care, and only essential tools are accessed.

VEA offers flexible support packages tailored to your workload and business needs — from ongoing monthly support, or project‑based assistance or small ad hoc assistance. We have ad hoc rates that we can discuss with you, based on the number of hours required. We also offer retainer packages, which start from as low as $50 per hour, depending on number of hours required per month. Retainer packages are payable in advance.

NOTE:  As a contractor, not an employee, our invoices are tax deductible. No employee payroll, no sick leave, annual leave, employer super payments, desk, phone or Internet access requirements

Turnaround times depend on the task type and your chosen support package. Most day‑to‑day tasks are completed within 24–48 hours, with urgent requests handled as needed.

Absolutely. VE Admin specialises in improving workflows, automating repetitive tasks, and setting up tools that make your business run more efficiently. Our experience in these processes, means we have a wealth of information on what works well, depending on your industry.

That’s completely normal. During onboarding, we identify your bottlenecks, map your workflows, and create a delegation plan so you know exactly where we can make the biggest impact.

Simply book a discovery call with us, via our contact page, to discuss your needs, goals, and the type of support that will make the biggest difference in your business.  You can also call or text Theresa directly on 0405 295 241 to arrange a time suitable for you