Am I the right Virtual Assistant (VA) or Online Business Manager (OBM) for you and your business?

I’m Theresa Pendergast, Virtual Assistant and Online Business Manager based in Melbourne, supporting busy professionals, entrepreneurs, and small business owners across Australia with reliable, organised, and genuinely caring remote admin.

My background

20+ years of practical, hands‑on experience

I’ve spent more than two decades working across Allied Health, IT, Education, Technology, Corporate Operations, Learning & Development, and Community organisations.

Throughout my career, I’ve supported:

  • Business owners and executives
  • Entrepreneurs and facilitators
  • Medical practitioners and allied health teams
  • Charities and community groups
  • Corporate teams in Australia and the UK.

My roles have always centred around one thing: making life easier for the people I support — through organised systems, clear communication, and dependable admin.

Corporate and international experience

Before launching my virtual business (VEA), I worked with:

  • IBM and PricewaterhouseCoopers in Melbourne and London
  • Ladbrokes Group (UK) supporting staff with new software and team efficiency
  • Multiple learning & development organisations coordinating seminars, conferences, and training events locally and internationally — I’ve always loved creating smooth, well‑planned experiences where presenters can simply show up and shine, knowing that everything behind the scenes is already taken care of.
Theresa Pendergast - Virtual Assistant Melbourne - Founder VEA
VA Trainer Graduate
Certificate IV in New Small Business

Theresa Pendergast holds a
Certificate IV in New Small Business
Holmesglen Institute Australia

What I bring to your business

Today, I bring all of that experience into my VA/OBM services — offering:

  • Friendly, warm communication
  • Dependable support you can count on
  • A proactive approach to keeping your business organised
  • A genuine commitment to helping your business thrive.

As a small business owner myself, I understand how important it is to protect your time, your energy, and your systems.

I look after your business as if it were my own.

Remote support that feels personal

If you’re juggling a growing business, a full calendar, and a never‑ending list of admin tasks that keep pulling you away from the work you actually want to be doing — you’re in the right place!

What you need is someone who can step in, take the pressure off, and keep your operations running smoothly without needing to be in the room. Whether you’re around the corner or across the country, I can manage your business and personal admin remotely — giving you back hours each week and helping you stay focused on the work you love.

Most clients come to me because they’re overwhelmed by the sheer volume of admin. They’re spending more time replying to emails, organising calendars, and chasing tasks than doing the work that actually grows their business.

You don’t need to do it all yourself. You just need the right support.

Let’s get to know each other

A discovery call is the first step in understanding your business and the support you need. It’s a relaxed conversation designed to give you clarity and confidence moving forward.

If you’re in Melbourne, we can meet face‑to‑face to explore your needs further.